Invertus Policies
Return Policy
To return an item purchased from any Invertus store, you must do so within 30 days of purchase.
Items that are new (unworn/ unused) can be returned for a full refund of the purchase price of the item.
Unfortunately, we cannot accept returns for items that have been worn, laundered or have the normal marks of wear.
Customers are responsible for shipping costs associated with the return.
Please contact us in the contact tab if you would like to return an item purchased from the Invertus store or exchange items for a different size or color.
Payment Policy
Invertus Clothing accepts most major credit cards (Visa, MasterCard, and Discover) and payment via PayPal. We do not currently accept American Express. If you would prefer to mail in a check or money order, contact us for assistance with your order.
Privacy Policy
All credit card and PayPal transactions are secure and encrypted, and we never store your credit card information.
We also do not share your contact information with anyone, meaning we do not sell our customer list to other Retailers.
We request your contact information (email, phone) when you place an order so we can get in touch with you in case there is a problem with your order. You will also receive email notifications regarding the delivery status of your order. Or, you may get a notification that a product you were interested in is back in stock.
During the checkout process we give you the option of choosing to receive occasional emails about new products, specials, and other Invertus updates.
Privacy Policy
Our bags arrive at your door fully waxed and ready to use. After a year of frequent use, you may want to re-wax your bag to maintain its water repellency. Martexin re-proofing wax is available in the Invertus store.
Do not machine wash or dry clean as it will remove the finish. Doing so, would also re-distribute the wax onto your other clothes, or washing machine. To spot clean, wipe the area with a clean, damp cloth or brush. Use cold water. Do not use soap, or this may remove the wax finish.